Telegram bot → Jira
Turn Telegram Customer Requests into Jira Issues
Chatduct turns requests sent to your Telegram bot into issues in your configured Jira project.
Connect Telegram to JiraTelegram bot message Chatduct Jira issue
Telegram bot message
Customer enquiry
“Can your team help us with our setup?”
Jira issue
In your configured Jira project
Customer setup request
Created from a Telegram bot message
CreatedHow it works
Three steps from message to Jira.
- 01
Connect your Telegram bot
Add the token for the bot you created with BotFather.
- 02
Connect Jira
Enter your Jira project URL, project key and API token.
- 03
New messages become structured work
New customer requests become Jira issues.
The result
What gets created
A Jira issue is created in the project you configured as the destination.
For whom
Built for your workflow
Support and product teams that receive customer requests through a Telegram bot and track work in Jira.
Why it helps
No manual copying
Keep the request in your Jira workflow without retyping it from a bot chat into a new issue.
FAQ
Jira connection, clearly explained.
Can I connect my personal Telegram inbox?
No. Chatduct connects a Telegram bot, not your personal Telegram account.
Which Jira project receives the issue?
The project identified by the project key in your Jira configuration.
What do I need for setup?
A Telegram bot token, Jira project URL and key, username and API token.
Ready to stop copying customer requests?
Connect your Telegram bot and send new requests to Jira.
Connect Telegram to Jira